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Category: Support

Rapid service assures environmental accreditation

In April 2022, Leeds based Alkali Environmental was awarded UKAS and MCERTS accreditation for its emissions testing services. However, just three weeks before the MCERTS audit, a vital piece of the company’s in-house instrumentation required urgent service and repair, so the company faced the very real prospect of having to defer the audit. “UKAS and […]

Signal Group expands range of service contracts

Signal Group (UK), the gas analyser manufacturer, has announced the launch of a new flexible range of service contracts, which enable customers to determine the level of service required. “No two companies are the same,” explains Signal Group Service Manager Roy Kinslow, “so it makes sense for us to offer a tiered-package approach to service […]

Technical Training For Our Distributors

Signal’s Chinese distributor, Beijing Leshi Alliance Tech and Signal Group Managing Director, James Clements

As part of the company’s commitment to quality and reliability, Signal Group regularly runs service and technical training courses for its international distributors. The most recent to benefit from this were four visitors from Signal’s Chinese distributor, Beijing Leshi Alliance Tech. The training covered Signal’s most popular products including portable and fixed FIDs, as well […]

Alkali Environmental Ltd – UK
Alkali Environmental Ltd – UKPaul Adamsczyk
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We sent our 821 to you last week for an emergency repair and you got it back to us in 22 hours. I'd like to pass on my thanks to Roy Kinslow and the team for providing an incredible service.

www.alkalinity.uk
Sistec - France
Sistec - FranceSerge Reynauld
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We left yesterday evening with the analyzer which was working, calibrated in xylene, the 4-20 mA signal operational, the customer is satisfied and pointed out to us that he was pleasantly surprised by the support you gave us in live.

www.sistec-instrumentation.com
Lanxess Urethanes UK Limited
Lanxess Urethanes UK LimitedJohn Davidson, Senior Analytical Chemist,
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The Signal [FID] instruments are rugged, accurate and reliable, and we are obviously delighted that they have provided so many years of reliable service. To maintain this high level of performance, the instruments’ linearity is checked annually and Signal services the instruments twice a year

lanxess.com
Sistec - France
Sistec - FranceSerge Reynauld
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Our customer purchased Signal Group’s latest fixed, heated FID, the S4 SOLAR, and we needed a little help with setup and commissioning because the customer wanted to calibrate his device with a special gas rather than propane. We therefore contacted Signal and they were able to log into the analyser remotely and quickly changed the analyser settings. Following this amendment, the analyser was operational in no time. As a result, the customer was delighted and said that Signal’s remote diagnostic capability was a very pleasant surprise!

www.sistec-instrumentation.com
SGS Germany
SGS GermanyElena Fogus
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“The Gas Divider has worked very well; helping us to assure the accuracy of our measurements, whilst reducing the number of calibration gas bottles required. This reliability is further assured by regular calibration checks that are performed by Signal Group.

www.sistec-instrumentation.com
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Latest News

Signal invites AQE visitors to a test-drive

Intriguingly, the Signal Group stand will be staffed by gas analysis experts wearing T-shirts saying ‘Ask me about MCERTS!’ It’s too early to say more, but anyone interested in VOC emissions monitoring should head for Stand-L5…if only to try out the detachable tablets. With a heavy focus on technology development,

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27/09/2024

Developing catalysts for a clean fuel future

Researchers at the University of Sheffield are exploring new exhaust aftertreatment systems for heavy-duty engines capable of running on clean, zero-carbon fuels. This 4-year project is funded by an EPSRC grant and supported by the industrial partner Eminox. The project is led by Bill Nimmo, Professor of Energy Engineering and

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19/08/2024

Ensuring Authenticity and Excellence: Signal Group UK Ltd’s Commitment to Quality and Authorised Distribution

Signal Group UK Ltd has been providing world-class gas analysis equipment globally for over forty-five years. We exclusively partner with distributors who share our commitment to innovative products and outstanding service. To find authorised distributors for gas analysers, spare parts, servicing, and support, please visit our distributor page. All our appointed

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06/08/2024

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