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Testimonials

We sent our 821 to you last week for an emergency repair and you got it back to us in 22 hours. I'd like to pass on my thanks to Roy Kinslow and the team for providing an incredible service.

We left yesterday evening with the analyzer which was working, calibrated in xylene, the 4-20 mA signal operational, the customer is satisfied and pointed out to us that he was pleasantly surprised by the support you gave us in live.

Our customer purchased Signal Group’s latest fixed, heated FID, the S4 SOLAR, and we needed a little help with setup and commissioning because the customer wanted to calibrate his device with a special gas rather than propane. We therefore contacted Signal and they were able to log into the analyser remotely and quickly changed the analyser settings. Following this amendment, the analyser was operational in no time. As a result, the customer was delighted and said that Signal’s remote diagnostic capability was a very pleasant surprise!